Frequently Asked Questions
Supporting care providers with safe, reliable, stress-free transportation for those transitioning between all levels of healthcare
Dispatch is in the building 24 hours a day, seven days a week. Call representatives are in the building Monday-Saturday.
Ride N Safe has drivers on the road seven days a week, 4:00 am-midnight.
*Waco times are different. Please call if you have any questions.
Rates vary depending on the mode of transportation, mileage, and time of day. For a free quote, call us at 817-778-9747 or toll-free at 844-573-9346
Yes! Room for one family member or caregiver is available at no extra charge.
No. Currently, we are private pay only.
How much notice do you need to set up transportation?
We ask that you set up transportation 24-48 hours in advance to ensure we can accommodate your requested time. We occasionally have room for same-day transports but tend to get booked quickly.
Ride N Safe covers 22 counties across North and Central Texas and can easily cross county lines when transporting patients.
Counties covered: Bell, Bosque, Brown, Collin, Comanche, Coryell, Dallas, Denton,Ellis, Erath, Falls, Hamilton, Hill, Hood, Johnson, Limestone, McLennan, Palo Pinto, Parker, Somervell, Tarrant, and Wise.
Do your vans carry oxygen?
Yes! Every Ride N Safe van has oxygen tanks for those requiring oxygen during transit.
Yes. We can accommodate passengers up to 450 lbs.
Yes! We offer long-distance transport. Call to speak with an account representative today.
Yes. Ride N Safe is a door-to-door or bed-to-bed service. What that means for you; we will greet each client at the door and assist them in getting situated. Then get them out the door and loaded into the van. Upon arrival, we will assist in getting them inside to their destination.