CUSTOMER SATISFACTION SURVEY

Ride N' Save Mobility Transports is committed to customer satisfaction and would like to know how well we're doing. Your answers will help us to identify areas needing improvement. If you have questions about this survey, please contact Cliff Montemayor or Wes Mourer at (817) 573-9346. Thank you for your time and comments.

Please indicate your level of agreement or disagreement with each of these statements regarding the store you visited.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Driver was friendly.
Driver was on time and prompt.
Vehicle was clean.
The ride/vehicle was comfortable.
Prices are compatable to service(s) received.
Service(s) were of the highest quality.
Services received were a good value for the money.
Arrived at destination on time.
Door-to-Door service was of the highest quality.

Overall, how satisfied or dissatisfied are you with the Service?

          Very Satisfied
          Satisfied
          Neither Satisfied Nor Dissatisfied
          Dissatisfied
          Very Dissatisfied

How satisfied or dissatisfied are you with the price of the services you received?

          Very Satisfied
          Satisfied
          Neither Satisfied Nor Dissatisfied
          Dissatisfied
          Very Dissatisfied

How satisfied or dissatisfied are you with the quality of the Service?

          Very Satisfied
          Satisfied
          Neither Satisfied Nor Dissatisfied
          Dissatisfied
          Very Dissatisfied

Please tell us something we could do to improve our service(s).

Thank you for completing this survey!

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